Please select your Doctor Please select your location
               
Excellent-5, Very Good-4, Good-3, Fair-2, Poor-1
YOUR APPOINTMENT  
Ease of making an appointment by phone  
5 4 3 2 1 N/A  
Appointment available within a reasonable amount of time  
5 4 3 2 1 N/A  
The efficiency of the check-in process  
5 4 3 2 1 N/A  
Waiting time in the reception area
5 4 3 2 1 N/A  
Waiting time in the exam room
5 4 3 2 1 N/A  
Keeping you informed if your appointment time was delayed  
5 4 3 2 1 N/A
Ease of getting a referral when you need one  
5 4 3 2 1 N/A
OUR STAFF
The courtesy of the person who took your call
5 4 3 2 1 N/A
The friendliness and courtesy of the receptionist
5 4 3 2 1 N/A
The caring and concern of our nurses/medical assistants
5 4 3 2 1 N/A
The helpfulness of the people in our business office
5 4 3 2 1 N/A
The professionalism of our technical staff  
5 4 3 2 1 N/A
OUR COMMUNICATION WITH YOU
Your phone calls answered promptly
5 4 3 2 1 N/A
Availability of medical information/advice by telephone  
5 4 3 2 1 N/A
Explanation of your procedure if applicable
5 4 3 2 1 N/A
Your test results reported in a reasonable amount of time
5 4 3 2 1 N/A
Effectiveness of our health information materials
5 4 3 2 1 N/A
Our ability to return your calls in a timely manner
5 4 3 2 1 N/A
Your ability to contact us after hours
5 4 3 2 1 N/A
Your ability to obtain perscription refills by phone
5 4 3 2 1 N/A
YOUR VISIT WITH THE DOCTOR
The doctor listening to you
5 4 3 2 1 N/A
The doctor taking time to answer your questions
5 4 3 2 1 N/A
Amount of time the doctor spent with you
5 4 3 2 1 N/A
The doctor adequately explaining treatment options
5 4 3 2 1 N/A
The doctor's instructions regarding medication/follow-up care
5 4 3 2 1 N/A
The thoroughness of the examination
5 4 3 2 1 N/A
The outcome of treatment prescribed by your doctor
5 4 3 2 1 N/A
OUR FACILITY
Hours of operation convenient for you
5 4 3 2 1 N/A
Overall comfort of the office surroundings
5 4 3 2 1 N/A
Adequate parking
5 4 3 2 1 N/A
Signage and directions easy to follow
5 4 3 2 1 N/A
YOUR OVERALL SATISFACTION WITH
Our practice
5 4 3 2 1 N/A
The quality of your medical care
5 4 3 2 1 N/A
GENERAL
How would you rate your health?
5 4 3 2 1 N/A s
Would you recommend the doctor to others?
Yes No
If no, please tell us why.
If there is any way we can improve our services to you, please tell us about it.
 
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Patient Survey

For Patients - Insurance etc.

 

Dear Patient,
Our goal is to provide comfort, convenience, and satisfaction as well as the very best medical care to all our patients. We would like to know how you feel about our medical services, our patient-handling systems, our physicians and staff members. Your comments will help us evaluate our operations to ensure that we are truly responsive to your needs. Thank you for your feedback.

The Doctors and Staff at South Texas ENT Consultants PA